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Online Boutique Product
Shipping
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How are orders processed?
Once you submit your order, it will begin the following 5 Step process
which will end with you receiving your item(s).
1. Your order is submitted
2. Our Processing Time
3. Your order is shipped
4. The Shipping time
5. Your order is delivered.
Our Processing
time is the time
we will need to verify, process, and begin shipping your item(s). Credit card
orders are process almost immediately while personal check may take longer. Although
on some occasions processing can be longer, once submitted your order is processed in most cases within 72 hours.
The Shipping
time is when your items are on their way to you. We deliver all over the continental
United States and usually ship product via ground mail service. The shipping time is considered the time from the item(s) leaves the warehouse to the time the item(s)
arrives to you.
*Shipping Costs
The charges listed below represent only a part of the actual costs. We'll pay the
rest. If your order is:
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*$24.99 (depending on size and weigth) |
Please note: Virginia Sales Tax (of 5%) will be applied to all Virginia resident purchases.
*Vivid Expressions LLC can not guarantee if an item is in stock and/or not on backorder
at the time of any online order but during processing. We will contact customers with options if an item
is not available. Nationwide (continential US only) shipping is available for most items (some restrictions apply).
Excessive weight, size, etc may require additional cost. For more information or to answer questions about shipping
costs email us at: Sales@vividentertaining.com for details.
Freight
Freight charges may apply within the continental United States on some items (ex: Furniture, Floor lamp
sets, tables, etc).
*Please Note: Due to the added expense, we do not
recommend Express Shipping for our customers.
*Please add 3 to 5 additional days to
shipping time for any Personalized Print, Embroided or Engraved option order item(s). On average, in-stock items will ship to you within 7 to 10 business however; in some cases products may take 15
business days or longer for delivery.
We work closely with our distributors and manufactors
to better ensure that we are aware of which items are in-stock however, we are not always aware of out-off stock, sold
out, currently unavailalbe, or discontinued items at the time of your purchase. We will give a courtesy call or
email if we foresee a delay.
Payment Methods
Sales Tax:
We are required by law to charge a sales tax of 5% for all orders delivered
within the state of Virginia. Shipping/delivery costs
are subject to tax.
We accept Mastercard, Visa, Discover, and
American Express for online orders though PayPal. If you are interested
in purchasing anything on our site, you may do so by adding the item to your shopping cart. For your convenience, Vivid
Entertaining proudly offers PayPal as a payment option for our customers.
** Although ordering by PayPal/credit card
is a much faster way to receive your items, we do offer an "order by mail" option for our customers. Please
make checks payable to: "Vivid Expressions". If you would like place your order by mail, you
may do so by sending completing our Mail-in Order Form and mailing it to:
Vivid Entertaining Sales
c/o Vivid Expressions LLC
P.O. Box 1974
Chesapeake, VA 23327-1974
**Please Note, orders by mail will
take considerably longer to process. These orders are dependant on verification and may take between 15
-20 Business days (or Longer) to be delivered. For a faster delivery please take advantage of our online ordering
system using PayPal.
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